Customer Story: How a UAE Decoration Company Transformed with a V-Grooving Machine

In the Middle Eastern market, the architectural decoration industry has long been known for its "luxury and sophistication." Whether it's the metal curtain walls of five-star hotels or the elevator decorative panels in high-end shopping malls, people have extremely high requirements for the flatness of the metal surface, the bending angle, and the overall visual effect.

But behind this glamorous facade, decoration processing companies face a long-standing challenge: how to improve processing efficiency and consistency while ensuring the quality of the appearance.

Today, we're sharing the story of a decoration company from Dubai, UAE, and the significant changes in their production and project performance after introducing ZYCO grooving machines.

1. Client Background: Numerous high-end projects with significant technological bottlenecks.

This decoration company primarily undertakes metal decoration projects for commercial complexes, hotels, and high-end residences. Common materials requested by customers include: stainless steel mirror panels, titanium plates, brushed plates, and other high-end materials.

Before using the grooving machine, they relied on bending and grinding to process folded edges, but problems arose as a result:

Inconsistent bending angles: Slight deviations often occur in the same batch of boards, resulting in misaligned seams during on-site installation;

Obvious creases: The mirror panel has creases after being bent, which require additional polishing and affect the appearance;

Low production efficiency: Workers need to repeatedly try folding, resulting in a high rework rate and delays in delivery;

Increased customer complaints:Panels used in elevator doors and reception area decorations are particularly sensitive to visual errors.

“We can produce acceptable products, but it’s difficult to produce perfect products.”——Project Manager, UAE Decoration Company.

2. Solution: Introduce ZYCO Horizontal Grooving Machine

After investigating several equipment brands, the company finally chose ZYCO horizontal grooving machine (Model: ZC 1500-4000).

What they value is not only the processing precision, but also the equipment's comprehensive capabilities in long plate processing and surface protection.

The equipment configuration features include:

The high-rigidity gantry structure ensures smooth and vibration-free processing of 4-meter stainless steel plates.

The servo drive system controls the tool depth, ensuring consistent groove depth.

An automatic line marking and positioning system ensures that every fold line is accurate and error-free.

Specialized scratch-resistant workbench, mirror-finish materials can be directly machined.

The intelligent control interface reduces operator training time to two days.

3. Changes after use

Just three months later, this UAE customer clearly felt the changes brought about by the grooving process:

✅ Improved bending accuracy

The consistency of bending angles has been significantly improved, the seams are neater, and the subsequent installation and adjustment time has been reduced by nearly half.

✅ Upgraded appearance and texture

The edges and corners are sharper and the lines are more defined after grooving, especially in mirror titanium decorations, where they present a "crease-free" effect. The client reported that the final product's visual quality was elevated to a higher level.

✅ Improved processing efficiency

The traditional manual trial bending process has been completely eliminated.

By forming the product in one step after grooving, the delivery cycle of the entire production line has been shortened by approximately 30%.

✅ More controllable costs

Although the grooving machine was a new investment, the company recovered the equipment cost within six months due to the reduced rework rate, fewer grinding processes, and less material waste.

4. Customer Reviews

“In the past, we spent a lot of time correcting errors; now we can focus our energy on design and quality presentation. ZYCO's grooving machines give us more confidence when communicating with architectural design companies. When clients see the samples, their first reaction is—'This is the high-end effect we want.'" —Production Manager, Dubai Decoration Company.

5. ZYCO support

During the equipment delivery process, the ZYCO technical team provided the following to the customer:

On-site training and suggestions for optimizing the grooving process;

Standard templates tailored to the perspectives and depths of the decoration industry;

Free bending sequence optimization solutions help customers reduce the number of adjustments during actual bending.

Subsequent remote technical support ensures stable operation of the equipment in high temperature and high humidity environments.

6. Summary

This story of the UAE decoration company is just one example among many.

As the building decoration industry continues to pursue higher visual standards and more refined structural processes, grooving machines are no longer "optional equipment," but rather core equipment that determines the upper limit of product quality.